Learn to describe how the management of processes and operations is affected by product volume, service requirements, variety, demand variation and visibility. Discover the principles of effective product and service design. Gain knowledge of valuable project management models that you can apply to projects and daily operations.

Included Modules:

• Operations Management (PM001)

• Introduction to Process and Operations (PMO02)

• Project Management (PMO03)

• Product Design and Development (PMO04)

• Process Design Strategies (PMO05)

• Total Quality Management (PMO07)

• Statistical Quality Control (PMO08)

• Process Improvement and Optimization (PMO09)

• Organizational Management and Performance (PMO10)

Course Format

Courses are delivered entirely online. Content includes readings, videos, and brain-boosting activities to help you retain your new knowledge. Try it on desktop, tablet, or mobile—interactive study tools work either way. You do not need to complete the full module in one sitting. Make progress in this course at your own pace.

Subscription Length: 365 days

Seat Time: 27 hours (3 hours per module)

Maintenance Points: 24 points (+3 for first time completion of any Foundations course)

How much does the Program cost?

Non-Member Price $300

ASCM Member Price $150

The student must have a current ASCM Membership to receive the discounted price.